Frequently Asked Questions

Email Support

Support Email

perfectart01@hotmail.com

Phone Support

Whatsapp

+86-159-628-66-112

Why Choose Us

1. Factory Transparency & Ethical Production

"Visit our facility anytime—no hidden workshops.

  • Open-access production: Clients worldwide can visit our facility to inspect quality controls, working conditions, and ethical sourcing practices.
  • Full traceability: From raw materials to finished goods, every step is documented for your peace of mind."

    2. Custom Design Mastery

    "Your ideas, perfected by experts.

    • Tailored creativity: Our designers collaborate closely with you, whether you need minimalist elegance, bold patterns, or functional innovations (e.g., moisture-wicking fabrics).
    • Seamless prototyping: Fast 3D mockups and physical samples streamline the design process."
    • 3. Pricing Precision

      "No surprises—just honest, optimized costs.

      • Decade-deep expertise: Our team’s 10+ years in textiles ensure accurate pricing—balancing quality, durability, and budget without over-engineering.

Global trade savvy: Guidance on tariffs, shipping, and cost-efficient material alternatives for your market."

About Factory

We are a professional factory, professionally engaged in design, research &development, production, sale and service of mats.

Yes, We warmly accepted OEM/ODM Customized service. We have 3D drawing design team and one stop service included drawing, moulding, produce sample, mass production, packing and shipping.

We are factory in china over 10 years in play mat.Now we are working with Disney, Hotwheel Etc. So quality is our core competitiveness. Here we have a professional international trade sales team withe superior customer care. 

  • A.High digit products photos & Videos for E-commerce customers such us Amazon, Ebay, Wish Etc.
  • B.Weekly new products recommendation. C.Newproduct customization service. D.Small quantity& RTS order.

Yes. You can meet us at Canton Fair, Heimtextile, East China Fair etc.

Yes. Pls contact us for more information to send correct samples

Accepted Delivery Terms: FOB,CIF;
Accepted Payment Currency:USD;
Accepted Payment Type: T/T,L/C,D/P D/A;

Blanket,bedding set,Comforter Set,Mattress Protector,Pillow,Pillow Case/Cushion cover,Quilt/Duvet

Honest business with competitive prices and professional service on export process.

We consider honesty as the life of our company, we can tell you the contact information of our some other clients for you to check our credit. Besides.

Sure, welcome to our factory at any time.

About Product

No strict MOQ: Order as few as 1 unit per product (e.g., 1 bedding set or 1 pillow).

No! Our smart inventory system ensures stable pricing, and production lead times remain consistent (5-10 days for standard items). 

  • Triple inspection process (raw materials/semi-finished/finished goods).
  • Third-party inspections (e.g., SGS) available (costs vary by project).

Always a pre-production sample before mass production;
Always final Inspection before shipment;

For normal design we have, production is fast, within 7 days is ok enough. While for custom design, may a little slow, since first we need to make samples for confirmation, after samples confirmation, then put into huge production.

The MOQ depends on your requirements for color, size, material and so on.

The sample fee for most products will be returned after placing order, but customer need to pay international courier charges.
If you need customized logo or design, the sample charge will be needed.

Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately. If you are not pleased with our quality or service.

All our designs are independently created by our designers, drawing inspiration from contemporary popular visual elements. Each design is crafted from original drafts, ensuring there is no plagiarism or infringement.

Products made of 100% polyester fiber can be machine washed, preferably in cold water. Our polyester fiber samples undergo machine washing experiments, showing high color fastness and no color fading. Other products have not undergone related experiments yet.

About Shipping

Samples are free, but customers must pay for shipping (either prepaid or collect-on-delivery). If your bulk order exceeds ¥5000, we will refund the sample shipping cost as a discount.

Samples stocks in hand as usual send by dhl/ups/fedex etc, reach your hand within 10 days as usual. And for huge order may ship by sea/air etc, then reach time will depends on the boat and airplane etc as well. If you need certain goods, please inform us your address, then we will check the most convenient shipping way for you, thanks

Sample or small trial order, we recommend Express, such as DHL, UPS, Fedex, TNT, EMS etc
Door to door ( by sea+ by courier).
For bulk order, we recommend shipment by sea, by air or by train.

About Payment

We accept T/T, L/C, D/A, D/P, Western Union, and Paypal.Protection for your order.

 

Can't find answer to your question? Contact our customer service at hello@email.com for further questions